HP confirms its laptops were affected by defective NVIDIA parts
HP has confirmed that some of NVIDIA’s GPU’s have been giving them trouble, saying that 24 models from as far back as November 2007 have been affected, which is also when HP began covering failed GPU’s under their warranty.
The HP and Compaq models affected are:
- HP Pavilion dv2000 series
- HP Pavilion dv6000 series
- HP Pavilion dv9000 series
- Compaq Presario V3000 series
- Compaq Presario V6000 series
HP is offering BIOS updates to those computers that should help, as well as offering customers diagnostic instructions to see if they might have the problem.
According to an HP spokesperson, “HP has taken appropriate actions for any HP notebook products that use the known affected NVIDIA chips…we initiated a customer program to address this issue in November 2007, and have notified registered customers who have notebook PC models that are included in this HP program.”
NVIDIA maintains that the problem isn’t widespread and only affects a “very small percentage” of G84/G86 GPU owners.
Symptoms of the problem might include a blank screen, lack of power through the notebook, inactive status lights and problems booting up.
Here’s a bit more info about the defect.
For more info about which HP models are affected and what to do if you have one of these check out this page.