iTunes problems rain on iPhone 3G launch day
iPhone 3G launch day is here and like the rest of Apple’s week things aren’t quite going according to plan.
Reports are coming in from all over the world that people purchasing a new iPhone 3G are having trouble activating their phones. People have waited in line for hours (if not days) for the chance to purchase the newest version of the device only to find out that the can’t activate them.
Unfortunately the problem isn’t just occurring at AT&T or Apple stores–people that are unable to activate their iPhone 3G in the store are being told to take the device home and finish it from there only to find out that they can’t be activated from there either.
The problem seems to be on the iTunes server side but specifics aren’t known at this time. Is the activation process somehow tied to the new MobileMe service which is still not available? No word from Apple, but I’m sure they’re working on it.
Assuming the problems are the result of the servers being overwhelmed with traffic, how Apple network engineers could possibly underestimate the load their servers would be under at this time is beyond me.
When the first generation iPhone launched last year there were some activation troubles by now the process should have been ironed out or replaced with a new one. There’s just no excuse.